Commerce Disclosure
Required business information under Japanese Commercial Law
Business Information
| Business Name | PixelX Inc. ピクセルエックス株式会社 |
| Representative | Xiuxi Pan 潘秀曦 |
| Location | 1-6-4-705 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan 〒107-0061 東京都港区北青山1-6-4-705 |
| hello@manyphoto.com | |
| Website | https://manyphoto.com |
Service Details
| Service Name | ManyPhoto |
| Service Description | Photo and video sharing service for events and parties |
| Service Type | Web-based cloud storage service |
Pricing
| Free Plan |
¥0 • 1GB storage • 24-hour duration • Up to ~200 HD photos or 13 minutes HD video |
| Plus Plan |
¥2,000 (one-time payment per room) • 5GB storage • 7-day duration • Up to ~1,000 HD photos or 1 hour HD video |
| Additional Costs | No additional costs beyond the displayed price |
Payment Information
| Payment Methods |
• Credit Card (Visa, Mastercard, American Express, JCB) • Apple Pay • Google Pay Payment processing is handled securely by Stripe, Inc. |
| Payment Timing | Payment is processed immediately upon room creation |
| Payment Currency | Japanese Yen (JPY) |
Service Delivery
| Delivery Method | Digital service - immediate access upon payment confirmation |
| Delivery Timing | Immediate (within seconds of payment completion) |
| Service Period |
• Free Plan: 24 hours from creation • Plus Plan: 7 days from creation |
Return and Refund Policy
| Refund Policy |
Due to the nature of digital services with immediate delivery and storage allocation, refunds are generally not available after room creation.
Exceptions: Refunds may be considered if: • Technical issues prevent service use • Service was not delivered as described • You contact us within 24 hours of purchase |
| Refund Process |
1. Contact hello@manyphoto.com with your order details 2. Our team will review within 3 business days 3. If approved, refund will be processed within 5-10 business days |
| Cancellation | You may delete your room at any time. No refund will be provided for unused service time. |
Customer Support
| Contact Method | Email: hello@manyphoto.com |
| Support Hours |
24/7 email support Response within 24 hours (typically faster) |
| Support Language | English, Japanese |
Special Terms
| Data Deletion |
All uploaded photos and videos are automatically and permanently deleted after room expiration: • Free Plan: Deleted 24 hours after 24-hour expiration • Plus Plan: Deleted 24 hours after 7-day expiration Deleted data cannot be recovered. |
| Storage Limit | Once storage limit is reached, no additional uploads are possible until space is freed or plan is upgraded. |
| Room Code Sharing | You are responsible for who you share your room code with. Anyone with the code can access, upload, and download content. |
Dispute Resolution
| Complaints |
For complaints or issues: Email: hello@manyphoto.com We aim to resolve all complaints within 7 business days |
| Legal Disputes |
Governed by Japanese law Jurisdiction: Tokyo District Court, Japan |
Terms and Conditions
This Commerce Disclosure should be read in conjunction with our:
This disclosure complies with the Act on Specified Commercial Transactions (特定商取引法) of Japan.
© 2025 PixelX Inc. All rights reserved.
© 2025 PixelX Inc. All rights reserved.